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- Self Serve Gate Refresh
If you find yourself getting denied at the entrance gate, we now have a self serve option that should help in over 98% of the gate errors we have seen.
For this to work, there are three things needed.
1) A Valid Membership (Renewed for the current year)
2) A card that has the same serial number as the one on your member profile. (Back side, Bottom Right)
3) A Undamaged, Still functional card. (The readers will beep and/or flash the red or green lights on the reader)
Steps to Refresh your account on the gate.
Step 1 - Log in to EOSC.CA with your account details.
Go to your Profile (it should take you there as soon as you log in) Eastern Ontario Shooting Club - My profile
Once in your profile, Click on the "Edit Profile" Button.
Step 2 - Once the edit window appears, Select one of the 2 radio option boxes shown below. (it doesn't matter which)
Step 3 - Once you have selected one of the options, Click the Save button.
Once that has saved, our testing shows that it takes about 2 minutes for the gate to update.
Try your card at the gate again after 2 minutes. this should resolve "Most" gate related problems.
If this does not resolve the problem, Please contact member.services@eosc.ca